Return and Refund Policy

At The Perennials, we want you to be completely satisfied with your purchase. If you're not happy with your order, here's how we can help:

Defective or Damaged Items

If you receive a defective or damaged item, please contact us via email to theperennialsllc@gmail.com within 7 days of delivery with photos of the issue. We will issue a full refund immediately. You may keep or discard the defective item - no need to return it.

Changed Your Mind?

We accept returns within 30 days of delivery for items you simply changed your mind about. Here's how it works:

• Contact us to initiate a return
• Ship the item back to us at your expense
• Item must be unused and in original packaging
• Once we receive and inspect the return, we'll issue a refund minus a 20% restocking fee

How to Request a Return or Refund

Email us at theperennialsllc@gmail.com with your order number and reason for return. We'll respond within 24 hours with next steps.

Refund Timeline

Refunds are processed within 5-7 business days and will appear on your original payment method.

Questions? Contact us at theperennialsllc@gmail.com.